Special Holiday Delivery: Order by 12/16 at noon PT to ensure it arrives by Christmas. All orders placed after that time are not guaranteed to arrive in time. You will receive an email with tracking information once it ships so you can stay on top of the arrival date.
PLEASE NOTE: Shipping Carriers may be facing delays due to Covid-19. Please check the carrier's website for more information.
Please allow 2-3 days for the processing and fulfillment of your order. Orders placed after 3pm PT on Thursday delivered until the following week. Luno is not responsible for lost or stolen packages. Please submit a claim with UPS if your package was lost/stolen.
In addition to processing and fulfillment (2-3 days), please be aware of the shipping option you selected: Flat Rate Shipping: 3-4 business days (total of 5-7 business days)
Special fulfillment schedules will be active for holidays and promotions. Contact firstname.lastname@example.org with questions.
Note: For orders where “Flat Rate Shipping” is selected, we will process orders according to preferred carrier rates available. Shipping options may or may not include tracking numbers and expedited shipping depending on available rates at the time of processing.