1-Year Warranty on all Luno Gear
All Luno Life products carry a 365-day warranty for defects in product manufacturing. A warranty is granted to the original purchaser with proof of purchase. Luno Life does not warranty products against normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, misuse or neglect, or if the product is used for a purpose for which it is not intended. Warrantied products will be replaced or repaired at the discretion of Luno Life.
If you believe your product may be replaceable under warranty, please email firstname.lastname@example.org. Luno Life will ship the warrantied product back to the customer via ground shipping free of charge for shipments within the United States. Return shipping and shipment insurance charges are the responsibility of the customer.
Please note: processing of warranty claims can take between 2 and 4 weeks depending on the time of year.
Luno Air Mattress Lifetime Warranty:
Our Lifetime Product Replacement Warranty is available with the purchase of every Luno Air Mattress on Lunolife.com (beginning February 2021). If you choose to enroll in this extended warranty, your Luno Air Mattress is covered for life. Yes, this means we will replace your mattress if you run over it, your dog chews through it, or you accidentally drop your open pocket knife onto it.
Please note that this coverage can only be purchased at the original point of sale and cannot be retroactively applied.
Unfortunately, we cannot replace mattresses that have been lost or stolen, as the mattress must be returned by its original owner in order for the warranty to be honored.