All Luno Life products carry a 365-day warranty for defects in product manufacturing. A warranty is granted to the original purchaser with proof of purchase. Luno Life does not warranty products against normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, misuse or neglect, or if the product is used for a purpose for which it is not intended. Warrantied products will be replaced or repaired at the discretion of Luno Life.
If you believe your product may be replaceable under warranty, please email support@lunolife.com. Luno Life will ship the warrantied product back to the customer via ground shipping free of charge for shipments within the United States. Return shipping and shipment insurance charges are the responsibility of the customer.
Please note: processing of warranty claims can take between 2 and 4 weeks depending on the time of year.